Our mission
End customer confusion
When using products or services, we want to close the gap, turning uncertainty to knowledge, can't to can, how to wow.
Background story
In a world of confusing products and services experiences, Johan, an industrial designer with a passion for simplicity, noticed a gap. Manuals are boring and often unread, sparking the idea for a totally new approach. One that would be more engaging and more intuitive. Michael, a seasoned professional in business management, observed a parallel challenge. Businesses were lacking a feedback mechanism to show how users were engaging with their products and services, and therefore limiting their abilities to evolve and enhance their user customers’ experiences.
Founders
Johan Falkmarken
Johan's journey began in industrial design, where for over 30 years, he crafted solutions that blended form and function. His curiosity about transforming those mundane, unused manuals, into engaging support experiences — was the spark that led to Kolla.
Michael Guldstrand
Michael brings a wealth of experience in business management to the table, with a keen insight into how efficiency and just-in-time support can be a game-changer for organizations. Embracing Kolla's solution as a 'no-brainer,' he has been fundamental in shaping the platform into a powerful tool for businesses.